Legal Notice

NOTICES, TERMS, AND CONDITIONS OF RUNAWAY EXPERIENCES WEBSITE
Runaway Experiences is an online service that allows users to search, find, and book travel experiences worldwide. Runaway Experiences offers a wide range of tours, tickets, and services (the “Products”) made available to users by our third-party providers through the websites, mobile assets, and related applications of Runaway Experiences and our affiliates (collectively, this “Website”). This Website is provided to assist customers in gathering information about travel excursions, posting reviews on travel-related topics, engaging in interactive travel forums, as well as searching for and making bookings for Products, but for no other purpose. The terms “we,” “us,” “our,” and other uses of the first person plural, as well as “Runaway Experiences,” refer to Run Away Trips, S.L.U. The term “you” refers to the customer who visits the Website and/or contributes content to this Website. This Website and the Products made available to you on this Website are offered to you on the condition that you accept, without modification, each and every one of the terms, conditions, and notices detailed below (collectively, the “Agreement”). By accessing this Website or using it in any way, you agree to be bound by the Agreement and acknowledge that you have read and understood its terms. Please read the Agreement carefully, as it contains information regarding your legal rights and limitations on those rights, as well as a section related to the applicable laws and jurisdiction for resolving conflicts. If you do not agree to all of the terms and conditions, you should not use this Website or book any Product. Regarding all bookings, it will be considered that the person making the reservation has accepted this Agreement on behalf of the individuals named in the reservation. It is possible that we may change or otherwise modify the Agreement in the future, in accordance with the terms and conditions specified herein; furthermore, you understand and agree that accessing this Website and continued use after such changes signifies acceptance of the updated or modified Agreement. At the top of this page, we will indicate the date of the last modifications made to the Agreement. All modifications will take effect immediately upon their posting. We will notify our members of any significant changes to these terms and conditions by sending a notice to the email address they provided during registration or by posting a notice on our Website. Please make sure to return to this page periodically to review the most current version of the Agreement.

Use of the Website

As a condition for using this Website, you warrant that: (i) all the information provided on this Website is true, accurate, current, and complete; (ii) if you have an account with Runaway Experiences, you will safeguard your account information and monitor and be solely responsible for any use of the account by anyone other than yourself; (iii) you are 13 years of age or older in order to register an account and make contributions on our Website; and 1 / 2 (iv) you have the legal authority to enter into this Agreement and to use this Website in accordance with all the terms and conditions specified herein. You are only authorized to use this website for personal and non-commercial purposes and/or to make legitimate requests for booking the offered Products. You agree not to use this website to make any speculative, false, or fraudulent requests. “Furthermore, you represent and warrant: (a) that you have never been suspended by Runaway Experiences or otherwise prohibited from using the website; (b) that you are not a direct competitor of Runaway Experiences; (c) that you will not have more than one Runaway Experiences account at any given time; and (d) that you have full power and authority to enter into this Agreement and that by doing so, you do not violate any other agreement to which you are a party. We reserve the right to deny access to this website and the services we offer, in our sole discretion, at any time and for any reason, including, but not limited to, a breach of this Agreement. By accessing or using the website, you may be exposed to offensive, obscene, inaccurate, objectionable, or otherwise inappropriate content. Runaway Experiences does not endorse such content nor can it vouch for its accuracy. Therefore, you access and use the website at your own risk. Return to the beginning Privacy Policy Runaway Experiences believes in the protection of your privacy. Any personal information you post on the website will be used in accordance with our Privacy Policy. To review our Privacy Policy, click here. Return to the beginning Prohibited Activities The content and information on this website (including, among others, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code, or other materials), as well as the infrastructure used to provide such content and information, are owned by us. Usted se compromete a no modificar, copiar, distribuir, transmitir, mostrar, representar, reproducir, publicar, transferir, vender ni revender de ningún otro modo ningún tipo de información, contenido, software, producto o servicio obtenido en este Sitio web o a través de él, así como a no otorgar licencias ni crear trabajos derivados de la información, el contenido, el software, los productos o los servicios citados. For any other use of the content on runawayexperiences.com, prior written consent from Runaway Experiences is required. Furthermore, you agree not to engage in any of the following acts or to assist or allow anyone else to do so:
  • (1) use this website or its content for any commercial or illegitimate purpose;
  • (2) access, monitor, or copy any content or information from this website using robots, crawlers, data scrapers, or any other automated or manual means that allows access, tracking, indexing, retrieval, or use of the website or its content for any purpose without our explicit written permission;
  • (3) violate the restrictions in any robot exclusion headers of this website, nor bypass or circumvent any other measures used to prevent or limit access to this website;
  • (4) take any action that, in our sole discretion, imposes an excessive or disproportionately large burden on our infrastructure, or constitutes an excessive demand for traffic on the website;
  • (5) establish deep links to any section of this website for any purpose without our explicit written permission;
  • (6) embed, mirror, or otherwise incorporate any part of this website into another website without our prior written authorization;
  • (7) attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software program used by Runaway Experiences in connection with the website;
  • (8) use the website to threaten, harass, defraud, incite, or otherwise intimidate others, or advocate for the harassment of another person, or interfere in any other way with another user’s use of the website;
  • (9) use the website to send or transmit unsolicited mail (“spam”), chain letters, contests, “junk mail,” pyramid schemes, surveys, or other mass messages, whether commercial or not;
  • (10) use the website in any way that may create a conflict of interest; for example, engaging in discussions with other business owners or writing or requesting reviews.
  • (11) use the website to promote intolerance or discrimination.
  • (12) use the website to infringe upon the rights of third parties, including breach of trust and violation of copyright, trademarks, patents, trade secrets, moral rights, privacy rights, or any other intellectual property or ownership rights.
  • (13) use the website to send or transmit pornography or illegal content; use the website to request personal information from minors or to harm, threaten, or cause harm to minors.
  • (14) use any device, software, or routine that interferes with the proper functioning of the website or attempt to interfere in any other way with the proper functioning of the website.
  • (15) use the website to compromise the security of any computer network, decrypt passwords, or security encryption codes.
  • (16) disrupt or interfere with the security of the website, or otherwise damage it in any way; nor
  • (17) remove, bypass, disable, or impair the security features of the website, those that prevent or restrict the use or copying of the website’s content, or those that enforce the website’s usage limitations, nor interfere with them in any other way.
Return to start User Accounts In order to use certain features of the website, you will need to create an account and provide information about yourself. You are responsible for maintaining the confidentiality of your account password and login credentials. You are also responsible for all activities that take place in connection with your account. You agree to promptly notify us of any unauthorized use of your account. Your account is for your exclusive, personal, and non-commercial use. You are not allowed to impersonate any other person (for example, adopting the identity of a famous person), create accounts for anyone other than yourself, provide an email address that is not yours, or create multiple accounts. We reserve the right to close your account at any time with or without reason. We may cancel or suspend your account or your ability to use the website, in whole or in part, at our sole discretion, with or without reason, and without prior notice or liability of any kind. “For example, we may cancel or suspend your account or your ability to use the website if you use it improperly. “The aforementioned cancellation or suspension may prevent you from accessing your account, the website, your content, the website’s content, and other related information. You can cancel your account at any time by closing it and ceasing to use all and any parts of the website. If you close your account, we may continue to display your previously published content, and we have no obligation to remove it. AS A USER OF THIS WEBSITE, YOU UNDERSTAND AND AGREE TO THE FOLLOWING: (1) NEITHER RUNAWAY EXPERIENCES NOR ITS AFFILIATES SHALL HAVE ANY LIABILITY TO YOU OR ANY THIRD PARTY FOR UNAUTHORIZED TRANSACTIONS MADE THROUGH YOUR PASSWORD OR ACCOUNT; AND (2) UNAUTHORIZED USE OF YOUR PASSWORD OR ACCOUNT MAY RESULT IN LIABILITIES TO RUNAWAY EXPERIENCES AND OTHER USERS. Return to start

Electronic communications.

When you use the Runaway Experiences website or send us emails, text messages, and other communications from your computer or mobile device, you are communicating with us electronically and agree that we may communicate with you in various ways, such as by email, through notifications distributed via applications, or by posting notices and messages on the website. You can unsubscribe from email communications at any time by writing to: unsubscribe@runawayexperiences.com. Return to start

Content

You and other users of our website can make contributions to the website in various ways, such as sending emails, writing reviews, making posts, uploading and publishing photos or videos, providing comments or suggestions, submitting ideas, completing public profiles, rating contributions from other users, and making other similar contributions or contributions to the website or to Runaway Experiences (collectively, the ‘Content’). We may use your Content in various ways, including, but not limited to, displaying it on the website, reformatting it, translating it into other languages, editing it for clarity or to correct grammatical errors, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same on their own websites, mobile assets, applications, or social media platforms. Consequently, it is important to note that by submitting Content to us, you grant Runaway Experiences and all its affiliates a worldwide, non-exclusive, royalty-free, fully paid, perpetual, transferable, irrevocable, and fully sublicensable right to: use, reproduce, modify, adapt, translate, distribute, and publish the Content, create derivative works from it, and display and exhibit it worldwide, by any known or conceived means in the future, and for any purpose; and (b) use the name you submit in connection with that Content. You acknowledge that at Runaway Experiences, we may choose whether to attribute authorship of your comments or opinions at our sole discretion. You also grant Runaway Experiences the right to pursue legal action against any individual or entity that infringes upon your or Runaway Experiences’ rights to the Content in violation of this Agreement. You confirm and agree that the Content is not confidential and is not your property. In the event that it is determined that you retain moral rights (including rights of attribution or integrity) to the Content, you hereby declare that: (a) you do not require any personally identifiable information to be used in connection with the Content, its derivative works, or any updates or improvements to it; (b) you do not object to Runaway Experiences, its licensees, successors, and assigns publishing, using, modifying, deleting, or exploiting the Content; (c) forever waive all moral rights to the Content in whole or in part and agree not to assert or claim any of such rights; and (d) forever release Runaway Experiences, its licensees, successors, and assigns from any claims that you may assert against Runaway Experiences under such moral rights. Runaway Experiences and its affiliates may display advertisements and other information alongside your Content or included within it on the website. You are not entitled to any compensation for such advertisements. “The manner, mode, and extent of such advertisements are subject to change without prior notice to you. This website may contain discussion forums, bulletin boards, review services, and other forums in which you and third parties can post opinions about your travel experiences or other types of content, messages, materials, or other elements on this website (the ‘Interactive Areas’). “If Runaway Experiences provides such Interactive Areas, you will be solely responsible for your use of them and you will use them at your own risk. Runaway Experiences does not edit or control user-posted messages on this website, and will not assume any responsibility or liability for such user messages. However, Runaway Experiences reserves the right to, at its sole discretion, for any reason and without prior notice, remove user messages and/or Content. By using the Interactive Areas, you explicitly agree not to post, upload, transmit, distribute, store, create or otherwise publish through this website anything that falls under the following:
  • No content that is false, illegal, misleading, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, or encourages harassment of another person, intimidating, invades privacy or publicity rights, abusive, provocative, fraudulent, or otherwise objectionable for any reason;
  • Content that is clearly offensive to the online community, such as content that promotes racism, intolerance, hatred, or physical harm of any kind against any group or individual;
  • Content that may constitute, encourage, promote, or provide instructions for conduct that involves illegal activity or criminal offense, gives rise to civil liability, infringes upon the rights of any third party in any country worldwide, or otherwise creates liability or violates any local, state, national, or international law, including, among others, regulations of the U.S. Securities and Exchange Commission (SEC) or any rules of any securities exchange (including, among others, the New York Stock Exchange (NYSE), NASDAQ, or the London Stock Exchange);
  • Content that provides instructions for illegal activities, such as the manufacturing or purchasing of illegal weapons, the violation of individuals’ privacy, and the supply or creation of computer viruses;
  • Content that may infringe upon any patent, trademark, trade secret, copyright, or other proprietary or intellectual property rights of the parties; in particular, Content that promotes the unauthorized or illegal copying of another person’s copyrighted work, such as providing pirated software or its links, providing information to circumvent copy protection devices installed by the manufacturer, or providing pirated music or links to pirated music files;
  • Content that engages in impersonation of another person or entity, or misrepresents in any way your affiliation with such person or entity, including Runaway Experiences;
  • Unsolicited promotions, sending of mass emails or ‘spam’, transmission of junk mail, chain messages, political campaigns, advertising, contests, giveaways or commercial solicitations;
  • Content that includes commercial activities and/or sales without our prior written consent, such as contests, giveaways, barter, advertising, and pyramid schemes;
  • Private information of third parties, including but not limited to last names (family names), postal addresses, phone numbers, email addresses, and credit card numbers;
  • Content that includes restricted or password-protected pages, hidden pages or images (not linked to an accessible page);
  • Viruses, corrupted data, and other harmful, intrusive, or destructive files;
  • Content unrelated to the topic of the Interactive Areas in which such Content is posted; or
  • “Content with links to other content that, in the sole discretion of Runaway Experiences: “(a) violates any of the above subparagraphs; (b) is objectionable; (c) restricts or inhibits another person’s ability to use or enjoy the Interactive Areas or this website; or (d) may expose Runaway Experiences, its affiliates, or users to any form of harm, detriment, or liability.
You are solely responsible for your Content. You assume all risks associated with your Content, including the fact that someone may place reliance on its accuracy, completeness, or usefulness, as well as any disclosure by you of personally identifiable information in your Content. You represent that you are the owner or have the necessary permissions to use and authorize the use of the Content as described herein. You are not authorized to imply that Runaway Experiences endorses or supports your Content in any way. Runaway Experiences is not responsible and assumes no obligation for any Content posted, stored, or uploaded by you or by third parties, nor for any loss or damage to such Content; Runaway Experiences is also not responsible for any errors, defamation, libel, slander, omissions, falsehoods, obscenity, pornography, or blasphemy you may encounter. As a provider of interactive services, Runaway Experiences does not assume responsibility for any statement, representation, or Content provided by its users in any public forum, personal home page, or any other Interactive Area. Although Runaway Experiences has no obligation to review, edit, or monitor Content posted or distributed through the Interactive Areas, Runaway Experiences reserves the right, in its sole discretion, to remove, filter, translate, or edit without notice any Content posted or stored on this website at any time and for any reason, or to request third parties to perform such actions on its behalf, and you are solely responsible for creating backups of the Content you post or store on this website and for restoring it at your own risk. Runaway Experiences has no obligation to retain or provide you with copies of your Content. We also do not guarantee the confidentiality of the Content. Any use of the Interactive Areas or other sections of this website that violates the descriptions above also breaches the terms of this Agreement and may result, among other things, in the cancellation or suspension of your rights to use the Interactive Areas and/or this website. Return to start

Products and Booking Process

When making a reservation for a Product through the Website, you confirm that you agree to the practices described in our Privacy Policy at http://www.runawayexperiences.com/privacy.html and in this Agreement. Furthermore, you warrant that you are 18 years of age or older, have the legal authority to enter into this Agreement, use this website, and make a reservation for the Product. You also warrant that all the information you provide is true and accurate. You also agree to use the booking functionality of this website exclusively for the purpose of making legitimate reservations for yourself or for other individuals on whose behalf you are legally authorized to act. Any fraudulent or false booking is strictly prohibited, and Runaway Experiences reserves the right to cancel the account of any user attempting such a reservation. Runaway Experiences is not a travel agency, nor does it provide or own transportation, accommodation, tours, excursions, or any other type of travel experiences. While Runaway Experiences provides information about travel experiences offered by third-party providers and facilitates bookings for them, these options do not imply, suggest, or in any way constitute sponsorship or endorsement by Runaway Experiences of such third-party providers, nor does it imply any affiliation between Runaway Experiences and the third-party providers. While members of Runaway Experiences may rate and review specific travel experiences based on their own experiences, Runaway Experiences does not endorse or recommend the products or services of third-party providers. You agree that Runaway Experiences is not responsible for the accuracy or completeness of the information it obtains from third-party providers and displays on its website. If you make a booking for a travel experience through the website, you agree to read the terms and conditions of the provider and be bound by them, which includes all rules and policies regarding the provider’s travel experience. Your interactions with third-party providers are at your own risk. Runaway Experiences shall have no liability for the acts, omissions, errors, statements, warranties, breaches, or negligence of third-party providers, nor for any personal injury, death, property damage, or other damages or expenses resulting from interactions between you and third-party providers. This website may provide a link to the websites of providers or other websites that Runaway Experiences does not manage or control. For more information, please refer to the ‘Links to Third-Party Sites’ section below. Return to start

Modification or Change of Reservations

All requests for modification or change of reservations should be directed to the Customer Support Team of Runaway Experiences at cliente@runawayexperiences.com, who will handle the request. Refer to the ‘Payment and Cancellations’ section below for more information on reservation cancellations.
  • Runaway Experiences does not charge any fee for modifying or changing the dates of existing reservations, provided that our Customer Support Team receives the request more than three (3) days in advance of the confirmed travel date.
  • It is not possible to change or modify tickets for special events, cinema, or shows. Sales of this type of tickets are final and cannot be modified once the original purchase is confirmed.
  • All other requests for date changes or modifications are subject to availability by the product and/or service providers; Runaway Experiences cannot guarantee that such requests will be fulfilled successfully.
  • If you request a date change within three (3) days or less from the confirmed travel date, Runaway Experiences will attempt to process your request; however, changes made within three days or less from the original travel date may be subject to an additional fee. For multi-day or overnight visits, date changes made with seven (7) days or less in advance from the confirmed travel date may also be subject to an additional fee.
  • If you make a purchase using a promotional code from Runaway Experiences or accept a discount or special offer price during the Runaway Experiences checkout process, any changes or modifications to the itinerary after the completion of the purchase may invalidate the discount or special offer price. Runaway Experiences may, at its sole discretion, choose to honor the discount or special offer price if you make a change or modification to the itinerary after the purchase. However, Runaway Experiences reserves the right to invalidate the discount or special offer price if you make any changes to the confirmed itinerary.
At times, our product and/or service providers may make changes to visit dates or their prices, included features, coverage, age requirements, as well as other features or requirements of the Products. As a result, Runaway Experiences reserves the right to cancel, change, or substitute any service, tour, ticket, or product you have booked on this website, at any time and for any reason. In such cases, if you are not satisfied with the alternatives offered, you will be entitled to a full refund of the original purchase price. Regardless of the above, when our agents and/or product or service providers inform us of a significant change in a booking and/or a visit, product, or event, we will make every reasonable effort to notify the consumer, travel agency, and/or distributor, as applicable, to modify or reissue the booking if feasible. For products labeled as ‘Worry-Free Shore Excursion,’ if you are not returned to the ship in time for boarding, we will arrange the necessary transportation to take you to the next stop on the itinerary. This policy applies exclusively to our contracted local providers and only in cases where they fail to return you to the ship in time for boarding due to reasons beyond your own acts or omissions. The policy will be null and void in cases where the cause of the delay is due to your own actions and/or when you have deviated from the activity or visit provided by Runaway Experiences. You must provide Runaway Experiences with accurate information regarding the arrival and departure of the ship to ensure that there is sufficient time, a minimum of two (2) hours, between the end time of the tour and the ship’s departure time. You must contact Runaway Experiences directly to request the arrangement of transportation to the next stop on the itinerary, as customers are not able to book their own trips. Runaway Experiences will select and book the trip for you to the next stop on the itinerary as long as it does not exceed a cost of one thousand euros (€1000) per person. Furthermore, if your ship does not make one of the scheduled stops or is delayed beyond the start time of the ‘Worry-Free Shore Excursion,’ you only need to contact Runaway Experiences within fourteen (14) days. After verifying the actual ship itinerary, we will process the corresponding refund for you. The ‘Worry-Free Shore Excursion’ guarantee from Runaway Experiences does not apply to private guided tours booked through the Runaway Experiences private guide program. Return to start

Pricing and Inclusions/Exclusions

“The prices listed on the website are per person, unless otherwise specified. The prices are based on the local rate at the time of quoting, converted using the current currency exchange rate as determined by Runaway Experiences. Price quotes are subject to change without notice until the reservation is confirmed. Unless otherwise specified, prices do not include local taxes or usage fees, including foreign departure taxes, security fees, port charges, parking fees, customs, immigration, agriculture, passenger facilities, or international transportation taxes. Prices do not include tips for tour directors, drivers, or local guides, visa and passport fees, baggage and personal insurance, personal items, taxes or duties, or any beverages or food not expressly specified in the ‘Inclusions’ section of the Product pages on the website. Return to start

Payments and Cancellations

When a Product is booked through the website, Runaway Experiences collects your payment information and processes it as described further in the ‘Payment Processing’ section below. Runaway Experiences accepts the following credit cards: Mastercard, Visa, American Express, and Discover. No service fee or payment processing charge applies when using debit or credit cards. To make a reservation, it is essential to pay in full using a credit or debit card. The charge will appear on your credit or debit card statement as ‘Runaway Experiences’. No refunds are possible once a tour or service has commenced, or in respect of any package, accommodation, meals, or other services utilized, except as required by law. Cancelling a reservation with Runaway Experiences may result in cancellation fees being applied by Runaway Experiences, as outlined below. The respective provider or individual tour operator may impose additional fees (please refer to the Runaway Experiences Voucher for specific details). When you cancel any booking, you will be notified of the total amount of cancellation charges via email or phone.

EVENTS, ATTRACTIONS, MOVIES, SHOWS, TICKETS, PASSES

These are non-refundable under any circumstances.

GIFT CERTIFICATES

None of them are refundable under any circumstances.

OTHER TOUR PRODUCTS AND SERVICES

If you cancel at least 7 day(s) before the scheduled departure, no cancellation fee will be applied. If you cancel between 3 and 6 day(s) before the scheduled departure, there is a 50 percent cancellation fee. If you cancel 2 day(s) before the scheduled departure, there is a 100 percent cancellation fee. The transaction value may be subject to taxes, duties, foreign transaction fees, currency exchange fees, or other charges. Your bank or credit/debit card issuer may convert the payment into the local currency and may charge fees, resulting in a discrepancy between the amounts displayed on es.viator.com and Runaway Experiences’ affiliated websites and the final amounts charged to your bank account or credit/debit card statement. Please contact your bank or card issuer if you have any questions about conversion rates or applicable fees. Return to start

Payment Processing

Under this Agreement, the payment processing services for services purchased on this website are provided by Run Away Trips on behalf of Runaway Experiences. In the event you choose to pay with a credit or debit card and the payment is processed via a European acquirer, these terms will constitute a contract between you and RunAway Trips. Return to start

Exclusive Offers for Runaway Experiences Members

Runaway Experiences offers limited-time discounts and promotions called ‘Exclusive Offers for Members’ to registered users of Runaway Experiences. You must have a Runaway Experiences account to view or book Exclusive Offers for Members. Exclusive Member Offers are instantly confirmed upon booking and all sales are final. If you cancel or modify an Exclusive Member Offer, you will be charged 100% of the cancellation fees. Return to start

Runaway Experiences vouchers

You will receive a personalized Runaway Experiences voucher (the “Voucher”) for each tour, event, or service you book. To access your Runaway Experiences vouchers and print them, we will provide you with access to a secure webpage hosted by Runaway Experiences that will contain a link to the Runaway Experiences vouchers. You must present the original and authentic Runaway Experiences voucher to the corresponding service provider in order to redeem it for your visit, ticket, or package. Your reservation cannot be processed or redeemed without presenting a valid Runaway Experiences voucher. For security reasons, when redeeming Runaway Experiences vouchers, you must present a photo ID and sign the vouchers. The purpose is to identify you to help prevent fraud. In some cases, Runaway Experiences also requires you to present the credit or debit card you used to purchase your ticket at the time of redemption. Overall, this requirement typically only applies to tickets for attractions and shows. Exactly, it’s a security measure to prevent unauthorized use of credit cards. At the time of check-out, we will inform you if you need to present the credit or debit card used for the reservation. In some cases, Runaway Experiences may waive this requirement, typically to facilitate gift purchases. However, this requirement can only be waived by contacting the Runaway Experiences Customer Care Team after confirming the reservation, and all changes or modifications will be made at the sole discretion of Runaway Experiences. If you make a purchase using a Runaway Experiences gift certificate (the “Gift Certificate”), Runaway Experiences requires you to present the Gift Certificate used to purchase the tour, ticket, or package at the time of redemption. Please note that Runaway Experiences vouchers may be confiscated and immediately canceled without any refund if your signature or name does not match the one on your credit or debit card or on the Gift Certificate. Return to start

Runaway Experiences Gift Certificates

Runaway Experiences Gift Certificates can only be obtained on the website es.viator.com. All sales of Runaway Experiences Gift Certificates are final. Gift Certificates are non-refundable. Runaway Experiences is not responsible for lost or stolen Gift Certificates. Runaway Experiences gift certificates can only be redeemed on the website es.viator.com. Runaway Experiences gift certificates can be redeemed for any Product offered on the es.viator.com website. Runaway Experiences gift certificates cannot be redeemed for cash Runaway Experiences reserves the right to cancel gift certificates obtained through fraudulent means. Runaway Experiences gift certificates are valid for two (2) years from the date of their initial purchase or as required by local law. Runaway Experiences gift certificates will remain valid until the full value has been used or until the expiration date has passed, subject to relevant local laws. If the value of the reserved Products exceeds that of the Gift Certificate, you may pay the balance using an accepted credit or debit card. If the value is less than that of the Gift Certificate, we will store the balance in our database so you can use it on another occasion. “Please note that your Gift Certificate, including any unused balance, will expire two (2) years from the date of issuance or in accordance with local legal requirements. Return to start

Passports, Visas, and Insurance

When making reservations for an international trip with third-party providers through this website, you are responsible for ensuring that you meet all foreign entry requirements and that your travel documents, including passports and visas, are in order. As for passport and visa requirements, please contact the relevant embassy or consulate for information. As requirements may change at any time, be sure to check for updated information before making a reservation or embarking on your journey. Runaway Experiences assumes no responsibility for travelers who are denied entry on a flight or into any country due to not having the required travel documents as specified by any airline, authority, or country, including countries the traveler may only be transiting through on their way to their destination. As visa and health requirements are subject to change without prior notice, we recommend that you verify these requirements at the appropriate consulate before embarking on your journey. “It is also your responsibility to consult with a physician for current vaccine recommendations before undertaking international travel, as well as ensuring that you meet all health requirements for entry and follow all medical prescriptions related to your trip. We strongly recommend that you purchase a comprehensive travel insurance policy before embarking on your journey to protect your Product purchase. If you cancel the trip or make significant changes to the travel dates, the policy may reimburse you for the cost of cancellation charges and other related expenses. Please carefully read the corresponding terms and conditions of the travel insurance policy. While most trips, including those to international destinations, go smoothly, travel to certain destinations may carry a higher level of risk than others. Runaway Experiences urges passengers to research and review the prohibitions, warnings, notices, and travel advisories issued by the Government of the United Kingdom, the European Union (EU), and the governments of the destination countries before making travel reservations to international destinations. BY PROVIDING RELEVANT INFORMATION FOR TRAVELING TO CERTAIN INTERNATIONAL DESTINATIONS, RUNAWAY EXPERIENCES DOES NOT DECLARE OR WARRANT THAT TRAVELING TO SUCH PLACES IS ADVISABLE OR DOES NOT INVOLVE RISKS, AND IT IS NOT LIABLE FOR ANY DAMAGES OR LOSSES THAT MAY ARISE FROM TRAVEL TO SUCH DESTINATIONS. Return to start

Exemptions and Limitations of Liability

PLEASE READ THIS SECTION CAREFULLY. THIS SECTION LIMITS RUNAWAY EXPERIENCES’ LIABILITY TO YOU FOR ANY ISSUES THAT MAY ARISE IN CONNECTION WITH YOUR USE OF THIS WEBSITE. IF YOU DO NOT UNDERSTAND THE TERMS OF THIS SECTION OR ANY OTHER PART OF THE AGREEMENT, PLEASE CONSULT WITH AN ATTORNEY TO CLARIFY ANY DOUBTS BEFORE ACCESSING OR USING THIS WEBSITE. THE INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY CONTAIN INACCURACIES OR ERRORS, INCLUDING RESERVATION AVAILABILITY AND PRICING ERRORS. RUNAWAY EXPERIENCES, ITS SUBSIDIARIES, AND CORPORATE AFFILIATES (COLLECTIVELY, “THE RUNA AWAU TRIPS GROUP COMPANIES”) DO NOT GUARANTEE THE ACCURACY OF THE INFORMATION AND DESCRIPTIONS OF THE PRODUCTS AND SERVICES DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, PRICES, AVAILABILITY, PHOTOGRAPHS, FEATURES, INCLUSIONS AND EXCLUSIONS, GENERAL PRODUCT DESCRIPTIONS, REVIEWS, RATINGS, ETC.). THEY ALSO DO NOT ASSUME ANY RESPONSIBILITY FOR ERRORS AND INACCURACIES IN SUCH INFORMATION AND DESCRIPTIONS OF SUCH PRODUCTS AND SERVICES. IN ADDITION, VIATOR EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY AVAILABILITY AND PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE AT AN INCORRECT PRICE. THE RUN AWAY TRIPS GROUP COMPANIES MAKE NO REPRESENTATION ABOUT THE SUITABILITY OF THE INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE OR ANY OF ITS PARTS, FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY FORM OF ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY THE RUN AWAY TRIPS GROUP COMPANIES. ALL INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS,” WITHOUT WARRANTIES OF ANY KIND. THE RUNAWAY TRIPS GROUP COMPANIES DISCLAIM ALL WARRANTIES, CONDITIONS, AND OTHER TERMS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEBSITE, ITS SERVERS, OR ANY EMAIL SENT FROM THE RUN AWAY TRIPS GROUP COMPANIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, OR ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. THE RUN AWAY TRIPS GROUP COMPANIES DO NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR ANY EMAIL SENT FROM THE RUN AWAY TRIPS GROUP COMPANIES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HEREIN, RUN AWAY TRIPS DISCLAIMS ALL WARRANTIES AND CONDITIONS REGARDING THE INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OWNERSHIP, QUIET ENJOYMENT, AND NON-INFRINGEMENT. RUN AWAY TRIPS ALSO EXPRESSLY DISCLAIMS ANY WARRANTIES AND REPRESENTATIONS, AS WELL AS OTHER TERMS OF ANY KIND, REGARDING THE ACCURACY OR PRIVACY OF THE WEBSITE’S CONTENT. ANYTHING IN THIS AGREEMENT SHALL NOT EXCLUDE OR LIMIT THE LIABILITY OF RUN AWAY TRIPS FOR (I) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE; (II) FRAUD; (III) FRAUDULENT MISREPRESENTATION; (IV) DELIBERATE BREACH OR GROSS NEGLIGENCE; OR (V) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW. THIRD-PARTY PROVIDERS AND PRIVATE TOUR GUIDES WHO OFFER PRODUCTS AND OTHER SERVICES ON THIS WEBSITE ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF THE RUN AWAY TRIPS GROUP COMPANIES. THE RUN AWAY TRIPS GROUP COMPANIES ARE NOT RESPONSIBLE FOR THE ACTS, ERRORS, OMISSIONS, STATEMENTS, WARRANTIES, BREACHES, NEGLIGENCE, OR MISCONDUCT OF ANY SUCH PROVIDERS OR PRIVATE TOUR GUIDES, NOR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING FROM IT OR ARISING IN ANY OTHER WAY FROM YOUR BOOKING OR USE OF A PRODUCT OR SERVICE. THE RUN AWAY TRIPS GROUP COMPANIES WILL NOT BE LIABLE NOR PROVIDE REFUNDS IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE, OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, NOR WILL THEY BE RESPONSIBLE FOR ANY ADDITIONAL EXPENSE, OMISSION, DELAY, CHANGE OF ITINERARY, OR ACTION BY ANY GOVERNMENT OR AUTHORITY. BASED ON THE ABOVE, YOU USE THIS WEBSITE AT YOUR OWN RISK, AND THE RUN AWAY TRIPS GROUP COMPANIES (OR THEIR EXECUTIVES, OFFICERS, AND AFFILIATES) SHALL NOT BE LIABLE IN ANY EVENT FOR ANY LOSSES, DAMAGES, OR HARM, WHETHER DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL, NOR FOR ANY LOSS OF REVENUE, PROFITS, GOODWILL, DATA, CONTRACTS, OR USE OF MONEY, NOR FOR LOSSES, DAMAGES, OR HARM ARISING FROM OR RELATED TO THE FOLLOWING: INTERRUPTIONS OF BUSINESS OF ANY KIND (INCLUDING, WITHOUT LIMITATION, LOSS OF DATA OR INFORMATION AND THE COSTS OF PROCURING SUBSTITUTE GOODS OR SERVICES); YOUR ACCESS, VIEWING, OR USE OF THIS WEBSITE; DELAY OR INABILITY TO ACCESS, VIEW, OR USE THIS WEBSITE (INCLUDING, AMONG OTHER THINGS, YOUR RELIANCE ON COMMENTS AND OPINIONS APPEARING ON THIS WEBSITE); ANY COMPUTER VIRUS, INFORMATION, SOFTWARE, LINKED SITE, PRODUCT, OR SERVICE OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF OR RELATED TO YOUR ACCESS, VIEWING, OR USE OF THIS WEBSITE. THE ABOVE SHALL APPLY TO LOSSES, DAMAGES, OR HARM REGARDLESS OF THEIR BASIS, WHETHER IN NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF VIATOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE TERMS AND CONDITIONS, AS WELL AS THE ABOVE DISCLAIMER OF LIABILITY, DO NOT AFFECT MANDATORY LEGAL RIGHTS THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW. If the Run Away Trips Group Companies were to be liable for any loss, damage, or harm arising from your use of our website, or from the bookings or use you make of the Products or services available through the website, then the aggregate liability of the Run Away Trips Group Companies will not in any event exceed the greater of the following: (a) the fees paid to Runaway Experiences for the transaction(s) on this website that gave rise to the claim; or (b) one hundred euros (€100.00) The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section shall remain in effect and apply even if any of the specified limited remedies in these terms are deemed to have failed in their essential purpose. The limitations of liability outlined in these terms shall be for the benefit of the Run Away Trips Group Companies. Return to start

Indemnification

You agree to defend and indemnify Runaway Experiences and the Run Away Trips Group Companies, as well as their respective executives, directors, employees, and agents, against any claims, causes of action, demands, suits, proceedings, investigations, losses, damages, fines, penalties, fees, expenses, costs, and any other liabilities of any kind, including, without limitation, reasonable legal and accounting fees, arising out of or related to any of the following:
  • (1) Your breach of this Agreement or the documents referenced herein;
  • (2) Your violation of any law, rule, regulation, or guideline;
  • (3) Your infringement, violation, or misappropriation of the rights of a third party, including, among others, rights of publicity or privacy;
  • (4) Your use of this website;
  • (5) Your booking or use of any of the Products obtained through this website; or
  • (6) Negligence or intentional misconduct by you.
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Links to Third-Party Websites

This website may contain hyperlinks to websites operated by parties other than Runaway Experiences. These hyperlinks are provided for your reference only. We do not control such websites, and we are not responsible for their content or their privacy or other practices. Furthermore, it is your responsibility to take precautions to ensure that the links you select or the software you download (whether from this website or other websites) are free of destructive elements such as, but not limited to, viruses, worms, trojans, or defects. The inclusion of hyperlinks to such websites does not imply endorsement of the material found on them or any association with their operators. In some cases, a third-party site may ask you to link your Runaway Experiences profile to a profile on another third-party site. The choice is entirely optional, and the decision to allow this information to be linked can be disabled (via the third-party site) at any time. Return to start

Copyright Notices and Trademarks

All content on this website is subject to ©Run Away Trips. All rights reserved. Runaway Experiences assumes no responsibility for the content of websites operated by parties other than Runaway Experiences. All other product or service names or slogans displayed on this website are registered trademarks or common law trademarks of Run Away Trips. and/or its suppliers or licensors, and their reproduction, imitation, or use, in whole or in part, without the prior written permission of Runaway Experiences or the respective trademark holder, is strictly prohibited. Additionally, the look and feel of this website, including headers, custom graphics, button icons, and scripts, constitute the service mark, trademark, and/or trade dress of Runaway Experiences and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Runaway Experiences. All other trademarks, registered trademarks, product names, and company names or logos mentioned on this website belong to their respective owners. References to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise, do not constitute or imply endorsement, sponsorship, or recommendation by Runaway Experiences.

ILLEGAL CONTENT NOTIFICATION AND REMOVAL POLICY

Runaway Experiences operates under a “notice and takedown” procedure for content. If you have any objections or complaints regarding the material or content, including User Messages posted on this website, or if you believe that the material or content posted on this website infringes any copyright you own, please contact us immediately at the email address: cliente@runawayexperiences.com. Once the procedure has been initiated, Runaway Experiences will take all necessary steps to remove the illegal content within a reasonable timeframe. Return to start

Copyright Notices and Trademarks

The management of this website is carried out by an entity within the European Union, and this Agreement is governed by the laws of the European Union. By accepting this, you agree to the jurisdiction and venue of the courts of Palma de Mallorca – Spain, exclusively, and acknowledge the fairness and convenience of litigating in such courts for any disputes arising out of or related to the use of this website. You agree that all claims you may have against Runaway Experiences arising from or related to this website will be heard and resolved in a court of competent subject matter jurisdiction located in Palma de Mallorca, Spain. The use of this website is not authorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph. The foregoing shall not apply to the extent that the applicable law of your country of residence requires the application of another law and/or jurisdiction, provided that this provision cannot be excluded by contract. Return to start

Currency Converter

In the event that Runaway Experiences provides a currency converter on its websites and applications, the exchange rates will be based on various publicly available sources and should only be used for guidance purposes. The exchange rates are not verified for accuracy, so actual exchange rates may vary. Currency quotes may not be updated daily. The information provided by this application is considered accurate, but Runaway Experiences and/or its affiliates do not guarantee or endorse such accuracy. When using this information for financial purposes, we recommend that you consult a qualified professional to verify the accuracy of the currency exchange rates. We do not authorize the use of this information for any purpose other than your own personal use, and you are explicitly prohibited from reselling, redistributing, and using this information for commercial purposes. return to start

General provisions

You agree that there is no joint venture, agency, partnership, or employment relationship between you and the Run Away Trips Group Companies and/or their affiliates as a result of this Agreement or your use of this website. Our compliance with this Agreement is subject to existing laws and legal processes, and no provision in this Agreement can limit our right to comply with legal enforcement requests or other government or court requests, or requirements related to your use of this website or information provided or gathered by us with respect to such use. To the extent permitted by applicable law, you agree to bring any claim or legal action arising from your access or use of this website or related to it within two (2) years from the date on which such claim or legal action arose or accrued; otherwise, such claim or legal action will be irrevocably waived. If any provision of this Agreement is found to be invalid or unenforceable under applicable law, including, but not limited to, the disclaimers of warranties and limitations of liability described above, then the invalid or unenforceable provision will be replaced with a valid and enforceable provision that most closely matches the intent of the original provision, and all remaining provisions of the Agreement will continue in full force and effect. This Agreement (as well as all referenced terms and conditions) constitutes the entire agreement between you and Runaway Experiences regarding this website and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Runaway Experiences regarding this website. In judicial or administrative proceedings based on or related to this Agreement, a printed version of this Agreement and of any notice given in electronic form shall be admissible to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The fictitious names of companies, products, people, characters, and/or data mentioned on this website are not intended to represent any real person, company, product, or event. All rights not expressly granted herein are reserved.