Terms of Use

Runaway Experiences is an online service that allows users to search, find, and book travel experiences worldwide. Runaway Experiences offers a wide range of tours, tickets, and services (the “Products”) made available to users by our third-party providers through the websites, mobile assets, and related applications of Runaway Experiences and our affiliates (collectively, this “Website”). This Website is provided to assist customers in gathering information about travel excursions, posting reviews on travel-related topics, engaging in interactive travel forums, as well as searching for and making bookings for Products, but for no other purpose.

The terms “we,” “us,” “our,” and other uses of the first-person plural, as well as “Runaway Experiences,” refer to Run Away Trips, S.L.U. The term “you” refers to the customer who visits the website and/or provides content to this website.

This website and the Products made available to you on this website are offered to you on the condition that you accept, without modification, each and every one of the terms, conditions, and notices outlined below (collectively, the ‘Agreement’). By accessing this Website or using it in any way, you agree to be bound by the Agreement and acknowledge that you have read and understood its terms. Please read the Agreement carefully, as it contains information regarding your legal rights and limitations on those rights, as well as a section related to the applicable laws and jurisdiction for resolving conflicts. If you do not agree to all of the terms and conditions, you should not use this Website or book any Product. Regarding all bookings, it will be considered that the person making the reservation has accepted this Agreement on behalf of the individuals named in the reservation.

Use of the Website

As a condition of using this website, you warrant that: (1) all information you provide on this website is true, accurate, current, and complete; (2) if you have a Runaway Experiences account, you will safeguard your account information and monitor and be fully responsible for any use of your account by anyone other than you; (3) you are 13 years of age or older in order to register an account and contribute to our website; and (4) you have the legal authority to enter into this Agreement and to use this website in accordance with all terms and conditions specified herein.

You are only authorized to use this website for personal, non-commercial purposes and/or to make legitimate requests to book the Products offered. You agree not to use this website to make any speculative, false, or fraudulent requests.

Additionally, you represent and warrant that: (1) you have never been suspended by Runaway Experiences or otherwise banned from using the website; (2) you are not a direct competitor of Runaway Experiences; (3) you will not have more than one Runaway Experiences account at any given time; and (4) you have full power and authority to enter into this Agreement and that in doing so you will not violate any other agreement of which you are a party.

We reserve the right to deny access to this website and the services we offer, at our sole discretion, at any time and for any reason, including, without limitation, for a breach of this Agreement.

By accessing or using the website, you may be exposed to offensive, obscene, inaccurate, objectionable, or otherwise inappropriate content. Runaway Experiences does not endorse such content nor can it vouch for its accuracy. Therefore, you access and use the website at your own risk.

Return to start

Cancellation Policy

Without prejudice to the User’s rights regarding cancellations of combined travel services to which the provisions of Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws apply (hereinafter, “General Law on Consumer and User Protection“), each of the services promoted by Runaway Experiences on the Website (activities, excursions, guided tours, and transfers) has a specific cancellation policy, which the User can consult in the activity description page (on the Website), as well as in the confirmation email that Runaway Experiences sends once the reservation has been made.

Therefore, each service will be subject to its specific cancellation conditions, which will establish the cancellation period and whether there is any form of penalty or not.

In short, Runaway Experiences will handle cancellations in accordance with the cancellation policy of each activity, excursion, guided tour, and/or transfer.

If the Provider is not available on the reserved date, the User will be notified and, whenever possible, an alternative date and time will be offered. If the User does not respond within the timeframe established by the Provider or rejects the proposed alternative, the reservation will be canceled, and the corresponding amount will be refunded to the User immediately. In any case, Runaway Experiences will issue the appropriate rectifying documentation.


IN ACCORDANCE WITH THE ABOVE, AND BY ACCEPTING THESE GENERAL TERMS OF USE, USERS DECLARE THAT THEY HAVE READ AND EXPRESSLY ACCEPTED THIS CANCELLATION POLICY AND STATE THAT THEY AGREE TO THE CANCELLATION CONDITIONS OF THE ACTIVITY, EXCURSION, GUIDED TOUR, AND/OR TRANSFER THEY BOOK THROUGH THE WEBSITE.

Return to start

Right of Withdrawal

If you are a consumer (meaning a natural person acting for purposes outside your trade, business, craft, or profession) and your usual residence is in the European Economic Area, you generally have a legal right to withdraw in accordance with the withdrawal information provided below. However, in some cases, the right of withdrawal is excluded by law.

In this case, the law excludes the right of withdrawal for distance contracts for the provision of leisure activities, if the contract specifies a specific date or period of performance. This includes various types of tours that specify a specific date or time, “one or multi-day tours,” “entrance tickets,” “guided tours,” “water activities,” “adventures,” “other experiences,” and “combined offers” organized by us.

Return to start

Prohibited Activities

The content and information on this website (including, among others, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code, or other materials), as well as the infrastructure used to provide such content and information, are owned by us. Usted se compromete a no modificar, copiar, distribuir, transmitir, mostrar, representar, reproducir, publicar, transferir, vender ni revender de ningún otro modo ningún tipo de información, contenido, software, producto o servicio obtenido en este Sitio web o a través de él, así como a no otorgar licencias ni crear trabajos derivados de la información, el contenido, el software, los productos o los servicios citados. For any other use of the content on runawayexperiences.com, prior written consent from Runaway Experiences is required.

Furthermore, you agree not to engage in any of the following acts, nor assist or enable anyone to do so:

  • (1) use this website or its content for any commercial or illegitimate purpose;
  • (2) access, monitor, or copy any content or information from this website using robots, crawlers, data scrapers, or any other automated or manual means that allows access, tracking, indexing, retrieval, or use of the website or its content for any purpose without our explicit written permission;
  • (3) violate the restrictions in any robot exclusion headers of this website, nor bypass or circumvent any other measures used to prevent or limit access to this website;
  • (4) take any action that, in our sole discretion, imposes an excessive or disproportionately large burden on our infrastructure, or constitutes an excessive demand for traffic on the website;
  • (5) establish deep links to any section of this website for any purpose without our explicit written permission;
  • (6) embed, mirror, or otherwise incorporate any part of this website into another website without our prior written authorization;
  • (7) attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software program used by Runaway Experiences in connection with the website;
  • (8) use the website to threaten, harass, defraud, incite, or otherwise intimidate others, or advocate for the harassment of another person, or interfere in any other way with another user’s use of the website;
  • (9) use the website to send or transmit unsolicited mail (“spam”), chain letters, contests, “junk mail,” pyramid schemes, surveys, or other mass messages, whether commercial or not;
  • (10) use the website in any way that may create a conflict of interest; for example, engaging in discussions with other business owners or writing or requesting reviews.
  • (11) use the website to promote intolerance or discrimination.
  • (12) use the website to infringe upon the rights of third parties, including breach of trust and violation of copyright, trademarks, patents, trade secrets, moral rights, privacy rights, or any other intellectual property or ownership rights.
  • (13) use the website to send or transmit pornography or illegal content; use the website to request personal information from minors or to harm, threaten, or cause harm to minors.
  • (14) use any device, software, or routine that interferes with the proper functioning of the website or attempt to interfere in any other way with the proper functioning of the website.
  • (15) use the website to compromise the security of any computer network, decrypt passwords, or security encryption codes.
  • (16) disrupt or interfere with the security of the website, or otherwise damage it in any way; nor
  • (17) remove, bypass, disable, or impair the security features of the website, those that prevent or restrict the use or copying of the website’s content, or those that enforce the website’s usage limitations, nor interfere with them in any other way.

Return to start

User Accounts

In order to use certain features of the website, you will need to create an account and provide information about yourself. You are responsible for maintaining the confidentiality of your account password and login credentials. You are also responsible for all activities that take place in connection with your account. You agree to promptly notify us of any unauthorized use of your account.

Your account is for your personal, non-commercial use only. You are not allowed to impersonate any other person (for example, adopting the identity of a famous person), create accounts for anyone other than yourself, provide an email address that is not yours, or create multiple accounts. We reserve the right to close your account at any time with or without reason.

We may cancel or suspend your account or your ability to use the Website, in whole or in part, at our sole discretion, with or without reason, and with no prior notice or liability of any kind. “For example, we may cancel or suspend your account or your ability to use the website if you use it improperly. “The aforementioned cancellation or suspension may prevent you from accessing your account, the website, your content, the website’s content, and other related information.

You can cancel your account at any time by closing it and ceasing to use any and all parts of the Website. If you close your account, we may continue to display your previously published content, and we have no obligation to remove it.

AS A USER OF THIS WEBSITE, YOU UNDERSTAND AND AGREE TO THE FOLLOWING: (1) NEITHER RUNAWAY EXPERIENCES NOR ITS AFFILIATES SHALL HAVE ANY LIABILITY TO YOU OR ANY THIRD PARTY FOR UNAUTHORIZED TRANSACTIONS MADE THROUGH YOUR PASSWORD OR ACCOUNT; AND (2) UNAUTHORIZED USE OF YOUR PASSWORD OR ACCOUNT MAY RESULT IN LIABILITIES TO RUNAWAY EXPERIENCES AND OTHER USERS.

Return to start

Electronic Communications

When you use Runaway Experiences’ website or send us emails, text messages, and other communications from your computer or mobile device, you are communicating with us electronically, and you consent to receive communications from us electronically. We may communicate with you in various ways, such as by email, through notifications distributed via applications, or by posting notices and messages on the website. You can unsubscribe from email communications at any time by sending an email to: unsubscribe@runawayexperiences.com.

Return to start

Content

You and other users of our Website can contribute to the Website in various ways, such as sending emails, writing reviews, making posts, uploading and publishing photos or videos, expressing comments or suggestions, submitting ideas, filling out public profiles, rating the contributions of other users, and making other similar contributions to the Website or to Runaway Experiences (collectively, the “Content”). We may use your Content in various ways, including, but not limited to, displaying it on the website, reformatting it, translating it into other languages, editing it for clarity or to correct grammatical errors, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same on their own websites, mobile assets, applications, or social media platforms.

As a result, it is important for you to understand that by submitting Content to us, you grant Runaway Experiences and all its affiliates a worldwide, non-exclusive, royalty-free, fully paid, perpetual, transferable, irrevocable, and fully sublicensable right to: use, reproduce, modify, adapt, translate, distribute, and publish the Content, create derivative works from it, and display and exhibit it worldwide, by any known or conceived means in the future, and for any purpose; and (b) use the name you submit in connection with that Content. You acknowledge that at Runaway Experiences, we may choose whether to attribute authorship of your comments or opinions at our sole discretion. You also grant Runaway Experiences the right to pursue legal action against any individual or entity that infringes upon your or Runaway Experiences’ rights to the Content in violation of this Agreement. You confirm and agree that the Content is not confidential and is not your property. In the event that it is determined that you retain moral rights (including rights of attribution or integrity) to the Content, you hereby declare that: (a) you do not require any personally identifiable information to be used in connection with the Content, its derivative works, or any updates or improvements to it; (b) you do not object to Runaway Experiences, its licensees, successors, and assigns publishing, using, modifying, deleting, or exploiting the Content; (c) forever waive all moral rights to the Content in whole or in part and agree not to assert or claim any of such rights; and (d) forever release Runaway Experiences, its licensees, successors, and assigns from any claims that you may assert against Runaway Experiences under such moral rights.

Runaway Experiences and its affiliates may display advertisements and other information adjacent to or included with your Content on the Site. You are not entitled to any compensation for such advertisements. “The manner, mode, and extent of such advertisements are subject to change without prior notice to you.

This website may contain discussion forums, bulletin boards, review services, and other forums in which you and third parties may post reviews of travel experiences or other content, messages, materials or other items on this website (the “Interactive Areas”). “If Runaway Experiences provides such Interactive Areas, you will be solely responsible for your use of them and you will use them at your own risk. Runaway Experiences does not edit or control user-posted messages on this website, and will not assume any responsibility or liability for such user messages. However, Runaway Experiences reserves the right to, at its sole discretion, for any reason and without prior notice, remove user messages and/or Content. By using the Interactive Areas, you explicitly agree not to post, upload, transmit, distribute, store, create or otherwise publish through this website anything that falls under the following:

  • No content that is false, illegal, misleading, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, or encourages harassment of another person, intimidating, invades privacy or publicity rights, abusive, provocative, fraudulent, or otherwise objectionable for any reason;
  • Content that is clearly offensive to the online community, such as content that promotes racism, intolerance, hatred, or physical harm of any kind against any group or individual;
  • Content that may constitute, encourage, promote, or provide instructions for conduct that involves illegal activity or criminal offense, gives rise to civil liability, infringes upon the rights of any third party in any country worldwide, or otherwise creates liability or violates any local, state, national, or international law, including, among others, regulations of the U.S. Securities and Exchange Commission (SEC) or any rules of any securities exchange (including, among others, the New York Stock Exchange (NYSE), NASDAQ, or the London Stock Exchange);
  • Content that provides instructions for illegal activities, such as the manufacturing or purchasing of illegal weapons, the violation of individuals’ privacy, and the supply or creation of computer viruses;
  • Content that may infringe upon any patent, trademark, trade secret, copyright, or other proprietary or intellectual property rights of the parties; in particular, Content that promotes the unauthorized or illegal copying of another person’s copyrighted work, such as providing pirated software or its links, providing information to circumvent copy protection devices installed by the manufacturer, or providing pirated music or links to pirated music files;
  • Content that engages in impersonation of another person or entity, or misrepresents in any way your affiliation with such person or entity, including Runaway Experiences;
  • Unsolicited promotions, sending of mass emails or ‘spam’, transmission of junk mail, chain messages, political campaigns, advertising, contests, giveaways or commercial solicitations;
  • Content that includes commercial activities and/or sales without our prior written consent, such as contests, giveaways, barter, advertising, and pyramid schemes;
  • Private information of third parties, including but not limited to last names (family names), postal addresses, phone numbers, email addresses, and credit card numbers;
  • Content that includes restricted or password-protected pages, hidden pages or images (not linked to an accessible page);
  • Viruses, corrupted data, and other harmful, intrusive, or destructive files;
  • Content unrelated to the topic of the Interactive Areas in which such Content is posted; or
  • “Content with links to other content that, in the sole discretion of Runaway Experiences: “(a) violates any of the above subparagraphs; (b) is objectionable; (c) restricts or inhibits another person’s ability to use or enjoy the Interactive Areas or this website; or (d) may expose Runaway Experiences, its affiliates, or users to any form of harm, detriment, or liability.

You are solely responsible for your Content. You assume all risks associated with your Content, including the fact that someone may place reliance on its accuracy, completeness, or usefulness, as well as any disclosure by you of personally identifiable information in your Content. You represent that you are the owner or have the necessary permissions to use and authorize the use of the Content as described herein. You are not authorized to imply that Runaway Experiences endorses or supports your Content in any way.

Return to start

Products and Booking Process

By making a reservation for a Product through the Website, you confirm that you accept the practices outlined in our Privacy Policy at http://www.runawayexperiences.com/privacy.html and in this Agreement. Furthermore, you warrant that you are 18 years of age or older, have the legal authority to enter into this Agreement, use this website, and make a reservation for the Product. You also warrant that all the information you provide is true and accurate. You also agree to use the booking functionality of this website exclusively for the purpose of making legitimate reservations for yourself or for other individuals on whose behalf you are legally authorized to act. Any fraudulent or false booking is strictly prohibited, and Runaway Experiences reserves the right to cancel the account of any user attempting such a reservation.

Runaway Experiences is not a travel agency and does not provide or own transportation, accommodation, tours, excursions, or any other type of travel experiences.

If you make a booking for a travel experience through the website, you agree to read and be bound by the terms and conditions of the provider, including all rules and policies related to the provider’s travel experience. Your interactions with third-party providers are at your own risk. Runaway Experiences shall have no liability for the acts, omissions, errors, statements, warranties, breaches, or negligence of third-party providers, nor for any personal injury, death, property damage, or other damages or expenses resulting from interactions between you and third-party providers.

This website may provide links to the websites of providers or other websites that Runaway Experiences does not manage or control. For more information, please refer to the ‘Links to Third-Party Sites’ section below.

Return to start

Modification or Change of Bookings

All requests for modifications or changes to reservations should be directed to the Customer Service Team of Runaway Experiences at cliente@runawayexperiences.com, who will handle the request. Refer to the ‘Payment and Cancellations’ section below for more information on reservation cancellations.

  • Runaway Experiences does not charge any fee for modifying or changing the dates of existing reservations, provided that our Customer Support Team receives the request more than three (3) days in advance of the confirmed travel date.
  • It is not possible to change or modify tickets for special events, cinema, or shows. Sales of this type of tickets are final and cannot be modified once the original purchase is confirmed.
  • All other requests for date changes or modifications are subject to availability by the product and/or service providers; Runaway Experiences cannot guarantee that such requests will be fulfilled successfully.
  • If you request a date change within three (3) days or less from the confirmed travel date, Runaway Experiences will attempt to process your request; however, changes made within three days or less from the original travel date may be subject to an additional fee. For multi-day or overnight visits, date changes made with seven (7) days or less in advance from the confirmed travel date may also be subject to an additional fee.
  • If you make a purchase using a promotional code from Runaway Experiences or accept a discount or special offer price during the Runaway Experiences checkout process, any changes or modifications to the itinerary after the completion of the purchase may invalidate the discount or special offer price. Runaway Experiences may, at its sole discretion, choose to honor the discount or special offer price if you make a change or modification to the itinerary after the purchase. However, Runaway Experiences reserves the right to invalidate the discount or special offer price if you make any changes to the confirmed itinerary.

At times, our product and/or service providers may make changes to visit dates, prices, inclusions, coverage, age requirements, and other features or requirements of the Products. Therefore, Runaway Experiences reserves the right to cancel, change, or substitute any service, tour, ticket, or product that you have booked on this website. In such cases, if you are not satisfied with the alternatives offered, you will be entitled to a full refund of the original purchase price. Regardless of the above, when our agents and/or product or service providers inform us of a significant change in a booking and/or a visit, product, or event, we will make every reasonable effort to notify the consumer, travel agency, and/or distributor, as applicable, to modify or reissue the booking if feasible.

Return to start

Prices and Inclusions/Exclusions

The prices listed on the website are per person, unless otherwise specified.

The prices are based on the local rate at the time of the quote, converted using the current exchange rate as determined by Runaway Experiences.

Price quotes are subject to change without notice until the booking is confirmed.

Unless otherwise specified, prices do not include local taxes or usage fees, including foreign departure taxes, security fees, port charges, parking fees, customs, immigration, agricultural, passenger facility or international transportation taxes.

Prices do not include tips for tour directors, drivers, or local guides, visa and passport fees, baggage and personal insurance, personal items, taxes or duties, or any beverages or food not expressly specified in the “Inclusions” section of the Product pages on the website.

After booking a reservation, Users will receive a confirmation email confirming the charge for the contracted service and providing a receipt for the purchased services. The User should be aware that this purchase receipt does not constitute the issuance of the corresponding invoice for the hiring of the services. The User may request, free of charge, the invoice in paper and/or electronic format by emailing web@runawayexperiences.com once they have formalized their reservation through the Website.

Return to start

Payments

When you book a Product through the Website, Runaway Experiences collects your payment information and processes it as described further in the “Payment Processing” section below. Runaway Experiences accepts the following credit cards: Mastercard, Visa, American Express, and Discover. No service fee or payment processing charge applies when using debit or credit cards. To make a reservation, it is essential to pay in full using a credit or debit card. The charge will appear on your credit or debit card statement as ‘Runaway Experiences’.

The value of the transaction may be subject to taxes, duties, foreign transaction fees, currency exchange or other charges. Your bank or credit/debit card issuer may convert the payment into your local currency and may charge fees, resulting in a discrepancy between the amounts displayed on runawayexperiences.com and affiliated Runaway Experiences websites, and the final amounts charged to your bank account or shown on your credit/debit card statement. Please contact your bank or card issuer if you have any questions about conversion rates or applicable fees.

Return to start

Payment Processing

Under this Agreement, the payment processing services for services purchased on this website are provided by Run Away Trips on behalf of Runaway Experiences.

In the event that you choose to pay with a credit or debit card and the payment is processed through a European acquirer, these conditions will constitute a contract between you and RunAway Trips.

Return to start

Exclusive Offers for Runaway Experiences Members

Runaway Experiences offers limited-time discounts and promotions called “Exclusive Member Offers” to registered users of Runaway Experiences. You must have a Runaway Experiences account to view or book Exclusive Offers for Members.

Exclusive Member Offers are confirmed instantly at the time of booking, and all sales are final.

If you cancel or modify an Exclusive Member Offer, you will be charged 100% of the cancellation fees.

Return to start

Passports, Visas, and Insurance

When making bookings for an international trip with third-party providers through this Website, you are responsible for ensuring that you meet all foreign entry requirements and that your travel documents, including passports and visas, are in order.

Regarding passport and visa requirements, please contact the relevant embassy or consulate for information. As requirements may change at any time, be sure to check for updated information before making a reservation or embarking on your journey. Runaway Experiences assumes no responsibility for travelers who are denied entry on a flight or into any country due to not having the required travel documents as specified by any airline, authority, or country, including countries the traveler may only be transiting through on their way to their destination.

Since visa and health requirements are subject to change without notice, we recommend checking these requirements at the appropriate consulate before traveling. “It is also your responsibility to consult with a physician for current vaccine recommendations before undertaking international travel, as well as ensuring that you meet all health requirements for entry and follow all medical prescriptions related to your trip.

We strongly recommend that you purchase a comprehensive travel insurance policy before departing to protect your Product purchase. If you cancel the trip or make significant changes to the travel dates, the policy may reimburse you for the cost of cancellation charges and other related expenses. Please carefully read the corresponding terms and conditions of the travel insurance policy.

While most trips, including those to international destinations, go smoothly, travel to certain destinations may carry higher risk than others. Runaway Experiences urges passengers to research and review the prohibitions, warnings, notices, and travel advisories issued by the Government of the United Kingdom, the European Union (EU), and the governments of the destination countries before making travel reservations to international destinations.

BY PROVIDING RELEVANT INFORMATION FOR TRAVELING TO SPECIFIC INTERNATIONAL DESTINATIONS, RUNAWAY EXPERIENCES DOES NOT STATE OR WARRANT THAT TRAVELING TO SUCH PLACES IS ADVISABLE OR WITHOUT RISK, AND IT IS NOT RESPONSIBLE FOR ANY DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

Return to start

Exemptions and Limitations of Liability

READ THIS SECTION CAREFULLY. THIS SECTION LIMITS RUNAWAY EXPERIENCES’ LIABILITY TO YOU FOR ANY ISSUES THAT MAY ARISE IN CONNECTION WITH YOUR USE OF THIS WEBSITE. IF YOU DO NOT UNDERSTAND THE TERMS OF THIS SECTION OR ANY OTHER PART OF THE AGREEMENT, PLEASE CONSULT WITH AN ATTORNEY TO CLARIFY ANY DOUBTS BEFORE ACCESSING OR USING THIS WEBSITE.

THE RUN AWAY TRIPS GROUP OF COMPANIES MAKES NO REPRESENTATION ABOUT THE SUITABILITY OF THE INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE OR ANY PORTION THEREOF FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY THE RUN AWAY TRIPS GROUP OF COMPANIES.

ANYTHING IN THIS AGREEMENT SHALL EXCLUDE OR LIMIT THE LIABILITY OF RUN AWAY TRIPS FOR (I) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE; (II) FRAUD; (III) FRAUDULENT MISREPRESENTATION; (IV) DELIBERATE BREACH OR GROSS NEGLIGENCE; OR (V) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

THIRD-PARTY SUPPLIERS AND PRIVATE TOUR GUIDES WHO PROVIDE PRODUCTS AND OTHER SERVICES ON THIS WEBSITE ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF THE RUN AWAY TRIPS GROUP COMPANIES. THE RUN AWAY TRIPS GROUP COMPANIES ARE NOT RESPONSIBLE FOR THE ACTS, ERRORS, OMISSIONS, STATEMENTS, WARRANTIES, BREACHES, NEGLIGENCE, OR MISCONDUCT OF ANY SUCH PROVIDERS OR PRIVATE TOUR GUIDES, NOR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING FROM IT OR ARISING IN ANY OTHER WAY FROM YOUR BOOKING OR USE OF A PRODUCT OR SERVICE. THE RUN AWAY TRIPS GROUP COMPANIES SHALL NOT BE LIABLE FOR NOR PROVIDE REFUNDS FOR ANY DELAY, CANCELLATION, STRIKE, FORCE MAJEURE, OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL. THEY SHALL ALSO NOT BE LIABLE FOR ANY ADDITIONAL EXPENSE, OMISSION, DELAY, ITINERARY CHANGE, OR ACTION OF ANY GOVERNMENT OR AUTHORITY.

BY VIRTUE OF THE ABOVE SPECIFIED, YOU USE THIS WEBSITE AT YOUR OWN RISK, AND THE RUN AWAY TRIPS GROUP COMPANIES (OR THEIR OFFICERS, DIRECTORS, AND AFFILIATES) SHALL NOT BE LIABLE IN ANY CASE FOR ANY LOSSES, DAMAGES, OR HARM, WHETHER DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL, NOR FOR ANY LOSS OF REVENUE, PROFITS, GOODWILL, DATA, CONTRACTS, OR USE OF MONEY, NOR FOR ANY LOSSES, DAMAGES, OR HARM ARISING FROM OR RELATED TO: BUSINESS INTERRUPTIONS OF ANY KIND (INCLUDING, WITHOUT LIMITATION, LOSS OF DATA OR INFORMATION AND COSTS OF OBTAINING SUBSTITUTE GOODS OR SERVICES); YOUR ACCESS, VIEWING, OR USE OF THIS WEBSITE; DELAY OR INABILITY TO ACCESS, VIEW, OR USE THIS WEBSITE (INCLUDING, AMONG OTHER THINGS, YOUR RELIANCE ON THE COMMENTS AND OPINIONS APPEARING ON THIS WEBSITE); ANY COMPUTER VIRUS, INFORMATION, SOFTWARE, LINKED SITE, PRODUCT, OR SERVICE OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING FROM OR RELATED TO THE ACCESS, VIEWING, OR USE OF THIS WEBSITE. THE ABOVE SHALL APPLY TO LOSSES, DAMAGES, OR HARM REGARDLESS OF THEIR BASIS, WHETHER IN NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF VIATOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THESE TERMS AND CONDITIONS, AS WELL AS THE ABOVE DISCLAIMER, DO NOT AFFECT ANY MANDATORY LEGAL RIGHTS THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section shall remain in effect and apply even if any of the specified limited remedies in these terms are deemed to have failed in their essential purpose. The limitations of liability outlined in these terms shall be for the benefit of the Run Away Trips Group Companies.

Return to start

Indemnification

You agree to defend and indemnify Runaway Experiences and the Run Away Trips Group Companies, as well as their respective executives, directors, employees, and agents, against any claims, causes of action, demands, suits, proceedings, investigations, losses, damages, fines, penalties, fees, expenses, costs, and any other liabilities of any kind, including, without limitation, reasonable legal and accounting fees, arising out of or related to any of the following:

  • (1) Your breach of this Agreement or the documents referenced herein;
  • (2) Your violation of any law, rule, regulation, or guideline;
  • (3) Your infringement, violation, or misappropriation of the rights of a third party, including, among others, rights of publicity or privacy;
  • (4) Your use of this website;
  • (5) Your booking or use of any of the Products obtained through this website; or
  • (6) Negligence or intentional misconduct by you.

Return to start

Links to Third-Party Websites

This website may contain hyperlinks to websites operated by parties other than Runaway Experiences. These hyperlinks are provided for your reference only. We do not control such websites, and we are not responsible for their content or their privacy or other practices. Furthermore, it is your responsibility to take precautions to ensure that the links you select or the software you download (whether from this website or other websites) are free of destructive elements such as, but not limited to, viruses, worms, trojans, or defects. The inclusion of hyperlinks to such websites does not imply endorsement of the material found on them or any association with their operators. In some cases, a third-party site may ask you to link your Runaway Experiences profile to a profile on another third-party site. The choice is entirely optional, and the decision to allow this information to be linked can be disabled (via the third-party site) at any time.

Return to start

Copyright Notices and Trademarks

All content on this website is subject to ©Run Away Trips. All rights reserved. Runaway Experiences assumes no responsibility for the content of websites operated by parties other than Runaway Experiences. All other product or service names or slogans displayed on this website are registered trademarks or common law trademarks of Run Away Trips. and/or its suppliers or licensors, and their reproduction, imitation, or use, in whole or in part, without the prior written permission of Runaway Experiences or the respective trademark holder, is strictly prohibited. Additionally, the look and feel of this website, including headers, custom graphics, button icons, and scripts, constitute the service mark, trademark, and/or trade dress of Runaway Experiences and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Runaway Experiences. All other trademarks, registered trademarks, product names, and company names or logos mentioned on this website belong to their respective owners. References to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise, do not constitute or imply endorsement, sponsorship, or recommendation by Runaway Experiences.

ILLEGAL CONTENT NOTIFICATION AND REMOVAL POLICY

Runaway Experiences operates on a “notice and takedown” procedure for content. If you have any objections or complaints regarding the material or content, including User Messages posted on this website, or if you believe that the material or content posted on this website infringes any copyright you own, please contact us immediately at the email address: info@runawaytrips.com. Once the procedure has been initiated, Runaway Experiences will take all necessary steps to remove the illegal content within a reasonable timeframe.

Return to start

Jurisdiction and Applicable Law

The management of this website is handled by an entity based in the European Union. and this Agreement is governed by the laws of the European Union. Our General Terms and Conditions of Sales are governed by Spanish law. The parties submit, at their choice, for the resolution of conflicts and with waiver of any other jurisdiction, to the courts and tribunals of the user’s domicile.

Our entity is a member of Confianza Online (Non-profit Association), registered in the National Register of Associations Group 1, Section 1, national number 594400, CIF G85804011, Carrera de San Jerónimo, 18, 4º 1, 28014 Madrid (Spain). For more information: www.confianzaonline.es
These General Conditions are governed by Spanish law. Likewise, in compliance with the provisions of the Alternative Dispute Resolution Law, we inform consumers that, as a member entity and in accordance with the terms of the Code of Conduct, users may resort to Confianza Online for the alternative resolution of any disputes here. If the claims pertain to electronic transactions with consumers, or data protection when related to this field, the complaints will be resolved by the Mediation Committee of Confianza Online, accredited for alternative dispute resolution in consumer matters. If the claims concern digital advertising, or data protection related to this field, they will be submitted to the Advertising Jury of AUTOCONTROL.
Furthermore, we remind you that you can access the online dispute resolution platform of the European Union by following this link.

Return to start

Currency Converter

In case a currency converter is provided on the websites and applications of Runaway Experiences, the exchange rates will be based on various publicly available sources and should only be used for guidance. The exchange rates are not verified for accuracy, so actual exchange rates may vary. Currency quotes may not be updated daily. The information provided by this application is considered accurate, but Runaway Experiences and/or its affiliates do not guarantee or endorse such accuracy. When using this information for financial purposes, we recommend that you consult a qualified professional to verify the accuracy of the currency exchange rates. We do not authorize the use of this information for any purpose other than your own personal use, and you are explicitly prohibited from reselling, redistributing, and using this information for commercial purposes.

Return to start

General provisions

You agree that there is no joint venture, agency, partnership, or employment relationship between you and the Run Away Trips Group Companies and/or their affiliates as a result of this Agreement or the use of this website.

Our compliance with this Agreement is subject to existing laws and legal processes, and nothing in this Agreement limits our right to comply with law enforcement or other governmental or judicial requests or requirements relating to your use of this website or information provided or gathered by us with respect to such use.

If any part of this Agreement is determined to be invalid or unenforceable under applicable law, including, without limitation, the disclaimers of warranties and limitations of liability described above, then the invalid or unenforceable provision will be replaced with a valid and enforceable provision that most closely matches the intent of the original provision, and the remaining provisions of the Agreement will continue in effect.

This Agreement (as well as any terms and conditions referred to herein) constitutes the entire agreement between you and Runaway Experiences regarding this website and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Runaway Experiences with respect to this website. In judicial or administrative proceedings based on or related to this Agreement, a printed version of this Agreement and of any notice given in electronic form shall be admissible to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

The fictional names of companies, products, people, characters, and/or data mentioned on this website are not intended to represent any real person, company, product, or event.

All rights not expressly granted herein are reserved.