{"id":14695,"date":"2021-09-20T09:18:32","date_gmt":"2021-09-20T07:18:32","guid":{"rendered":"https:\/\/runawayexperiences.com\/blog\/terms-of-use\/"},"modified":"2023-09-18T13:24:21","modified_gmt":"2023-09-18T11:24:21","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/runawayexperiences.com\/blog\/en\/terms-of-use\/","title":{"rendered":"Terms of Use"},"content":{"rendered":"\t\t
Terms of Use<\/span><\/b><\/p>\n Runaway Experiences is an online service that allows users to search, find, and book travel experiences worldwide. Runaway Experiences offers a wide range of tours, tickets, and services (the “Products”) made available to users by our third-party providers through the websites, mobile assets, and related applications of Runaway Experiences and our affiliates (collectively, this “Website”). This Website is provided to assist customers in gathering information about travel excursions, posting reviews on travel-related topics, engaging in interactive travel forums, as well as searching for and making bookings for Products, but for no other purpose.<\/span><\/p>\n The terms “we,” “us,” “our,” and other uses of the first-person plural, as well as “Runaway Experiences,” refer to Run Away Trips, S.L.U. The term “you” refers to the customer who visits the website and\/or provides content to this website.<\/span><\/p>\n This website and the Products made available to you on this website are offered to you on the condition that you accept, without modification, each and every one of the terms, conditions, and notices outlined below (collectively, the ‘Agreement’). By accessing this Website or using it in any way, you agree to be bound by the Agreement and acknowledge that you have read and understood its terms. Please read the Agreement carefully, as it contains information regarding your legal rights and limitations on those rights, as well as a section related to the applicable laws and jurisdiction for resolving conflicts. If you do not agree to all of the terms and conditions, you should not use this Website or book any Product. Regarding all bookings, it will be considered that the person making the reservation has accepted this Agreement on behalf of the individuals named in the reservation.<\/span><\/p>\n <\/span><\/p>\n Use of the Website<\/span><\/b><\/b><\/p>\n As a condition of using this website, you warrant that: (1) all information you provide on this website is true, accurate, current, and complete; (2) if you have a Runaway Experiences account, you will safeguard your account information and monitor and be fully responsible for any use of your account by anyone other than you; (3) you are 13 years of age or older in order to register an account and contribute to our website; and (4) you have the legal authority to enter into this Agreement and to use this website in accordance with all terms and conditions specified herein.<\/span><\/p>\n You are only authorized to use this website for personal, non-commercial purposes and\/or to make legitimate requests to book the Products offered. You agree not to use this website to make any speculative, false, or fraudulent requests.<\/span><\/p>\n Additionally, you represent and warrant that: (1) you have never been suspended by Runaway Experiences or otherwise banned from using the website; (2) you are not a direct competitor of Runaway Experiences; (3) you will not have more than one Runaway Experiences account at any given time; and (4) you have full power and authority to enter into this Agreement and that in doing so you will not violate any other agreement of which you are a party.<\/span><\/p>\n We reserve the right to deny access to this website and the services we offer, at our sole discretion, at any time and for any reason, including, without limitation, for a breach of this Agreement.<\/span><\/p>\n By accessing or using the website, you may be exposed to offensive, obscene, inaccurate, objectionable, or otherwise inappropriate content. Runaway Experiences does not endorse such content nor can it vouch for its accuracy. Therefore, you access and use the website at your own risk.<\/span><\/p>\n Return to start<\/span><\/b><\/a><\/span><\/p>\n <\/span><\/p>\n Cancellation Policy<\/span><\/b><\/b><\/p>\n Without prejudice to the User’s rights regarding cancellations of combined travel services to which the provisions of Royal Legislative Decree 1\/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws apply (hereinafter, “General Law on Consumer and User Protection<\/b>“), each of the services promoted by Runaway Experiences on the Website (activities, excursions, guided tours, and transfers) has a specific cancellation policy, which the User can consult in the activity description page (on the Website), as well as in the confirmation email that Runaway Experiences sends once the reservation has been made.<\/span><\/p>\n Therefore, each service will be subject to its specific cancellation conditions, which will establish the cancellation period and whether there is any form of penalty or not.<\/span><\/p>\n In short, Runaway Experiences will handle cancellations in accordance with the cancellation policy of each activity, excursion, guided tour, and\/or transfer.<\/span><\/p>\n If the Provider is not available on the reserved date, the User will be notified and, whenever possible, an alternative date and time will be offered. If the User does not respond within the timeframe established by the Provider or rejects the proposed alternative, the reservation will be canceled, and the corresponding amount will be refunded to the User immediately. In any case, Runaway Experiences will issue the appropriate rectifying documentation.<\/span><\/span><\/p>\n Return to start<\/span><\/b><\/a><\/span><\/p>\n <\/span><\/p>\n Right of Withdrawal<\/span><\/b><\/b><\/p>\n If you are a consumer (meaning a natural person acting for purposes outside your trade, business, craft, or profession) and your usual residence is in the European Economic Area, you generally have a legal right to withdraw in accordance with the withdrawal information provided below. However, in some cases, the right of withdrawal is excluded by law.<\/span><\/p>\n In this case, the law excludes the right of withdrawal for distance contracts for the provision of leisure activities, if the contract specifies a specific date or period of performance. This includes various types of tours that specify a specific date or time, “one or multi-day tours,” “entrance tickets,” “guided tours,” “water activities,” “adventures,” “other experiences,” and “combined offers” organized by us.<\/span><\/p>\n Return to start<\/span><\/b><\/a><\/span><\/p>\n <\/span><\/p>\n Prohibited Activities<\/span><\/b><\/b><\/p>\n The content and information on this website (including, among others, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code, or other materials), as well as the infrastructure used to provide such content and information, are owned by us. Usted se compromete a no modificar, copiar, distribuir, transmitir, mostrar, representar, reproducir, publicar, transferir, vender ni revender de ning\u00fan otro modo ning\u00fan tipo de informaci\u00f3n, contenido, software, producto o servicio obtenido en este Sitio web o a trav\u00e9s de \u00e9l, as\u00ed como a no otorgar licencias ni crear trabajos derivados de la informaci\u00f3n, el contenido, el software, los productos o los servicios citados. For any other use of the content on runawayexperiences.com, prior written consent from Runaway Experiences is required.<\/span><\/p>\n Furthermore, you agree not to engage in any of the following acts, nor assist or enable anyone to do so:<\/span><\/p>\n Return to start<\/span><\/b><\/a><\/span><\/p>\n <\/span><\/p>\n User Accounts<\/span><\/b><\/b><\/p>\n In order to use certain features of the website, you will need to create an account and provide information about yourself. You are responsible for maintaining the confidentiality of your account password and login credentials. You are also responsible for all activities that take place in connection with your account. You agree to promptly notify us of any unauthorized use of your account.<\/span><\/p>\n Your account is for your personal, non-commercial use only. You are not allowed to impersonate any other person (for example, adopting the identity of a famous person), create accounts for anyone other than yourself, provide an email address that is not yours, or create multiple accounts. We reserve the right to close your account at any time with or without reason.<\/span><\/p>\n We may cancel or suspend your account or your ability to use the Website, in whole or in part, at our sole discretion, with or without reason, and with no prior notice or liability of any kind. “For example, we may cancel or suspend your account or your ability to use the website if you use it improperly. “The aforementioned cancellation or suspension may prevent you from accessing your account, the website, your content, the website’s content, and other related information.<\/span><\/p>\n You can cancel your account at any time by closing it and ceasing to use any and all parts of the Website. If you close your account, we may continue to display your previously published content, and we have no obligation to remove it.<\/span><\/p>\n AS A USER OF THIS WEBSITE, YOU UNDERSTAND AND AGREE TO THE FOLLOWING: (1) NEITHER RUNAWAY EXPERIENCES NOR ITS AFFILIATES SHALL HAVE ANY LIABILITY TO YOU OR ANY THIRD PARTY FOR UNAUTHORIZED TRANSACTIONS MADE THROUGH YOUR PASSWORD OR ACCOUNT; AND (2) UNAUTHORIZED USE OF YOUR PASSWORD OR ACCOUNT MAY RESULT IN LIABILITIES TO RUNAWAY EXPERIENCES AND OTHER USERS.<\/span><\/b><\/p>\n Return to start<\/span><\/b><\/a><\/span><\/p>\n <\/span><\/p>\n Electronic Communications<\/span><\/b><\/b><\/p>\n When you use Runaway Experiences’ website or send us emails, text messages, and other communications from your computer or mobile device, you are communicating with us electronically, and you consent to receive communications from us electronically. We may communicate with you in various ways, such as by email, through notifications distributed via applications, or by posting notices and messages on the website. You can unsubscribe from email communications at any time by sending an email to: unsubscribe@runawayexperiences.com<\/span><\/b><\/a>.<\/span><\/p>\n\n
IN ACCORDANCE WITH THE ABOVE, AND BY ACCEPTING THESE GENERAL TERMS OF USE, USERS DECLARE THAT THEY HAVE READ AND EXPRESSLY ACCEPTED THIS CANCELLATION POLICY AND STATE THAT THEY AGREE TO THE CANCELLATION CONDITIONS OF THE ACTIVITY, EXCURSION, GUIDED TOUR, AND\/OR TRANSFER THEY BOOK THROUGH THE WEBSITE.<\/span><\/b><\/span><\/p>\n\n